Home Feedback Widget Customizing and Installing Crowd Feedback Widgets

Customizing and Installing Crowd Feedback Widgets

Last updated on Jul 07, 2024

Crowd Feedback widgets enable users and website visitors to provide feedback, make suggestions, or report issues directly on your website or within your application. They are essential for understanding your users' needs, identifying issues, and making data-driven decisions.

Crowd feedback widgets can be easily installed, configured, and customized to seamlessly integrate with your website's design, allowing you to collect real-time feedback through ratings, surveys, and comments without disrupting user experience.

These highly customizable widgets enable you to tailor their appearance and behavior to match your brand, set the types of feedback you want to collect, design the widget to fit your style, configure personalized thank-you messages, and establish display rules for optimal placement. By embedding these surveys or feedback forms into your site or application, you can gather valuable user insights efficiently and effectively.

Steps to Configure a Feedback Widget

  • Widget Name: Start by giving your widget a name for easy identification.

  • Select Feedback Type: Set the types of feedback you want to collect.

  • Style Your Widget: Customize the visual aspects of your widget to ensure it fits seamlessly with your website.

  • Thank You Message: Create a custom thank-you message for users after they submit their feedback.

  • Display Rules: Define how and where the widget will appear on your site to maximize user engagement.

  • Installation: Obtain the embed code and install the widget on your website. Note that the widget must be installed before it can be set live.

Types of Crowd Feedback Widgets and Their Uses

  • NPS Widget: Measures user loyalty and satisfaction.

  • CSAT Widget: Gauges overall customer satisfaction.

  • Feature Request Widget: Collects user suggestions for new features.

  • Bug Tracking Widget: Allows users to report bugs and issues.