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Navigating the dashboard

Last updated on Apr 17, 2024

Your User Research Journey Begins Here. Navigate through your dashboard with ease.

Welcome To Crowd, The Gateway To Streamlined User Research And Valuable Insights.

Whether you're a seasoned researcher or just starting your user research journey, we're here to guide you through the essential steps to get the most out of our platform. Let's embark on a user research adventure that will help you build better products, make data-driven decisions, and truly understand your audience.

Step 1: Explore Your Dashboard

After signing up, you'll land on your personal dashboard. This is your central hub for all things user research. Take some time to explore the various features and tools available to you. Familiarize yourself with the layout and navigation to make your user research journey as smooth as possible.

Step 2: Define Your Research Goals

Successful user research starts with clear objectives. Before you dive into testing, take a moment to define your research goals. What do you want to learn? What are your key questions? Understanding your objectives will guide your research efforts and ensure you gather the most relevant insights.

Step 3: Create Your First Test

Now that you have your goals in mind, it's time to create your first test. Crowd offers a range of testing options, from unmoderated tests to live sessions and feedback widgets. Choose the one that aligns with your research objectives and start crafting your test.
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Step 4: Recruit Participants

With your test ready, it's time to recruit participants. Crowd provides access to a diverse pool of over 130,000 testers from around the world. Select the demographics and criteria that match your target audience to get the most relevant feedback.

Step 5: Run Your Test

Launch your test and watch as real users interact with your product or website. You can choose to moderate the session for in-depth insights or let testers explore independently with unmoderated testing. Our platform makes it easy to gather valuable data.

Step 6: Analyze Results

Once your test is complete, it's time to analyze the results. Crowd offers powerful analytics tools that turn data into actionable insights. Understand not just what users did but why they did it. Use this information to inform your decision-making process.

Step 7: Iterate and Improve

User research is an iterative process. Use the insights you've gained to make improvements to your product or website. Then, start the cycle again to continually enhance your user experience.

Step 8: Explore Advanced Features

As you become more familiar with Crowd, explore our advanced features like session recordings, feedback widgets, and collaborative tools like Kanban boards and Docs. These tools can take your user research to the next level.