Key Points;
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Task-based and non-based test,
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Task-based test
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Non-based-test
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Comparison
Task-Based Test And Non-Tasked-Based Test
Crowd gives you the option of task-based and non-tasked-based tests during the Website evaluation and prototype evaluation testing. Now let’s see what it means when to use it and its comparison;
Task-Based Test
What is it? Task-based testing involves providing participants with a set of tasks to perform using a product. The goal is to observe how users interact with the product and identify any usability issues that arise.
Key Characteristics:
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Structured Approach: Participants are given specific tasks or scenarios to complete.
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Observable Challenges: By watching participants attempt to complete tasks, researchers can identify where users get stuck or confused.
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Measurable Outcomes: Tasks usually have a clear success or failure outcome, making it easier to quantify results.
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Goal-Oriented: Helps in understanding if the product allows users to achieve their goals efficiently.
When to Use:
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When you want to test the usability of specific features or functions of a product.
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When you need quantitative data, like task completion rates or time taken to complete a task.
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When validating solutions to previously identified usability issues.
Non-Task-Based Test
What is it? Non-task-based testing allows users to interact freely with a product without any specific direction or task. It aims to understand users' perceptions, feelings, and overall experience with the product.
Key Characteristics:
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Exploratory Nature: Users are not constrained by specific tasks and can navigate and interact as they wish.
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Gathers Qualitative Data: Through open-ended interactions, you can gather insights into users' preferences, opinions, and overall impressions.
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User-driven: Researchers can understand what users naturally gravitate towards and how they organically use the product.
When to Use:
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When introducing users to a product for the first time to see their initial reactions and behaviors.
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When looking to understand users' overall impressions, feelings, and opinions about a product.
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When the research objective is more about gathering broad feedback rather than testing specific functionalities.
Comparison:
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Objectivity: Task-based tests are more objective since they revolve around specific tasks with measurable outcomes. Non-task-based tests are more subjective, focusing on user opinions and feelings.
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Data Type: Task-based tests often produce both qualitative (e.g., user feedback) and quantitative data (e.g., task completion rates). Non-task-based tests primarily yield qualitative data.
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Focus: Task-based tests target specific functionalities or areas of a product. Non-task-based tests provide insights into the overall user experience.
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Flexibility: Task-based tests are more structured and may not allow for much deviation. Non-task-based tests offer more flexibility as users can interact without constraints.